Privacy Policy

Last updated: February 2026

Mount Pixl ("we", "us", "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy laws.

1. Information We Collect

We may collect the following types of personal information:

  • Contact information: Name, email address, phone number, company name
  • Business information: Industry, team size, tools used, business challenges (provided through our assessment form)
  • Communication data: Messages sent through our contact form or email
  • Technical data: IP address, browser type, pages visited, and other standard web analytics

2. How We Use Your Information

We use your personal information to:

  • Respond to your inquiries and provide requested services
  • Deliver personalized AI readiness assessment results
  • Communicate about our services, including follow-up emails
  • Improve our website and services
  • Comply with legal obligations

3. Consent

By submitting information through our website forms, you consent to the collection and use of your personal information as described in this policy. You may withdraw your consent at any time by contacting us at hello@mountpixl.com.

4. Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers: Trusted third-party services that help us operate our business (e.g., email delivery, analytics), who are bound by confidentiality obligations
  • Legal requirements: When required by law, regulation, or legal process

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. You may request deletion of your data at any time.

7. Your Rights

Under PIPEDA, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for the use of your information
  • File a complaint with the Office of the Privacy Commissioner of Canada

8. Cookies and Analytics

Our website may use cookies and similar technologies to improve your browsing experience and collect anonymous usage data. You can control cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: